Become the prominent financial institution in the community by our caring employees providing convenient and competitive service through innovation and trust.

Enhancing the financial lives of our members through consistent exceptional service is PriorityONE.

PriorityONE’s Core Values are:

Member Loyalty

We are committed to the financial success of our membership.

We will educate our membership regarding their financial needs.

We will be attentive and responsive to our members’ needs.

We will focus on membership retention and growth.

Employee Pride

We will respect and be honest with all our employees.

We will encourage teamwork to instill positive employee morale and high levels of synergy.

We will strive to provide a healthy and pleasant work environment.

We will provide staff with continuous education.

Financial Performance

We are committed to the financial success of the credit union.

We will safeguard and manage effectively the assets entrusted to the credit union by its member-owners.

Efficiency & Productivity

We will provide the necessary tools for staff to do their jobs in the most efficient, compliant and productive manner.

We will continue to seek methods to improve our business.

PriorityONE Credit Union is a full service not-for-profit, cooperative financial institution. We provide many savings plans all federally insured up to $250,000, great checking, loans for almost any purpose, and easy access to your accounts by phone, online and at ATMs nationwide. But that’s not what makes us unique. Our priority is to make you happy. We return excess earnings to our members in the following forms:

• Better yields on savings account
• Lower interest rates on loans
• And a variety of financial services

The cooperative structure of PriorityONE Credit Union ensures that you have a voice in how the organization is operated. At our Annual Meeting, each member has one vote to elect the volunteers who serve on our Board of Directors. Once you join the credit union, you may remain a member for life, even if you leave your present job, retire or move out of the area. Membership qualifies you to take advantage of all our service and gives you better rates on your savings and access to our competitive loan rates.

Who is eligible for membership?

• Anyone who lives or works in Broward, Miami-Dade or Palm Beach Counties
• Postal, Federal or Professional Employees, Trade Groups, and Associations (active and retired) who reside within Florida
• Immediate family members of existing members even if they do not reside in the same household
• Select Employer Groups who chose to offer credit union services to their employees as a no-cost benefit – ask your Human Resources Representative to contact us and we can sign up your company
• Persons with membership in the Southeastern Credit Union Foundation (SECUF).

Important Information about Procedures for Opening a New Account

We are proud to support our government fight of the funding of terrorism and money laundering activities, Federal law which requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means to you: When you open an account, we will ask you for your name, address, date of birth, and other information that will allow us to identify you. We will also ask to see your Driver’s License or other identifying document.

Membership will be subject to ChexSystems information.

We hope that you’ll always enjoy the advantages of membership in PriorityONE Credit Union.